PRIVACY POLICY

PRIVACY POLICY

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Thank you for choosing to be part of our community at  VividEditions (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at  hello@vivideditions.com .

When you visit our  website  www.vivideditions.com,  and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our  Sites and our services.

This privacy policy applies to all information collected through our  website  (such as  www.vivideditions.com),  and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the " Sites").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

1.  WHAT INFORMATION DO WE COLLECT?

We may collect information about you in a variety of ways.  The information we may collect on the Site includes:

Personal information you disclose to us

We collect personal information that you provide to us such as name, address, contact information, passwords and security data,  and payment information  .

We collect personal information that you voluntarily provide to us when  registering at the  Sites   expressing an interest in obtaining information about us or our products and services, when participating in activities on the  Sites   or otherwise contacting us.  You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features on the Site. We refer to this information as “Order Information.”

The personal information that we collect depends on the context of your interactions with us and the  Sites  , the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) when you purchase, order, return, exchange, or request information about our services from the Sites. All payment data is stored by our payment processor(s), Stripe, PayPal and/or ApplePay, and you are encouraged to review their Privacy Policy and contact them directly for responses to any questions.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our  Sites  .

We automatically collect certain information when you visit, use or navigate the  Sites  . This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our  Sites  and other technical information. This information is primarily needed to maintain the security and operation of our  Sites  , and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information collected from other sources

We may collect limited data from public databases, marketing partners, and other outside sources.  

We may obtain information about you from other sources, such as public databases, joint marketing partners,  as well as from other third parties. Examples of the information we receive from other sources include: social media profile information  ; marketing leads and search results and links, including paid listings (such as sponsored links).

 

2.  HOW DO WE USE YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our  Sites  for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive to:

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Deliver targeted advertising, coupons, newsletters and promotions, and other information regarding our website to you.
  • Email you regarding your account or order.
  • Create and manage your account.
  • Offer new products, services and/or recommendations to you.
  • Request feedback and contact you about your use of the Site.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Generate a personal profile about you to make future visits to the Site more personalized.
  • Notify you of updates to the Site.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

 

3.  WILL YOUR INFORMATION BE SHARED WITH ANYONE? 

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:   

  • Compliance with Laws.   We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests and Legal Rights.   We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

  • Business Transfers.  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • With your Consent.  We may disclose your personal information for any other purpose with your consent.

  • Online Postings. When you post comments, feedback or other content to the Sites, your posts may be viewed by all users and may be publicly distributed outside the Sites in perpetuity .

We use Shopify to power our online store -- you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout. 

 

4.  DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels and other tracking technologies on the Sites to help customize the Sites and improve your experience.  For more information on how we use cookies, please refer to our Cookie Policy , which is incorporated into this Privacy Policy.  By using the Site, you agree to be bound by our Cookie Policy.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and re-marketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users' use of the Site, determine the popularity of certain content and better understand online activity.  By accessing the Site, you consent to the collection and use of your information by these third-party vendors.  You are encouraged to review their privacy policy and contact them directly for responses to your questions.  We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or  Network Advertising Initiative Opt-Out Tool or  Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser's cookies files may also clear certain opt-out cookies, plug-ins or settings.

 

5.  THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with us.  Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.  Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take the steps necessary to, in your discretion, protect the privacy of your information.  We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

 

6.  WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time. 

If you are resident in the European Economic Area, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Account Information  

If you would at any time like to review or change the information in your account or terminate your account, you can:   

  • Log into your account settings and update your user account.

  • Contact us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies:  Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our  Sites  . To opt-out of interest-based advertising by advertisers on our  Sites  visit  http://www.aboutads.info/choices/ .

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

  • Note your preferences when you register an account with the site.

  • Access your account settings and update preferences.

  • Contact us using the contact information provided below.

 

7.  HOW LONG DO WE KEEP YOUR INFORMATION? 

When you place an order through the Sites, w e will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than  the period of time in which users have an account with us  .

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

8.  HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our  Sites  is at your own risk. You should only access the services within a secure environment.   

 

9.  DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. By using the  Site , you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the  Site . If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at hello@vivideditions.com  .

 

10.  CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.  No uniform technology standard for recognizing and implementing DNT signals has been finalized.  As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.  If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

 

11.  DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the  Sites  , you have the right to request removal of unwanted data that you publicly post on the  Sites  . To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the  Sites  , but please be aware that the data may not be completely or comprehensively removed from our systems.

 

12.  CONTACT US

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) via email at hello@vivideditions.com, or by mail to:

VividEditions, PO Box 780182, Orlando, FL 32878, United States

REVISED: May 24, 2018